How to schedule electrical jobs without double-booking
· Robert McLaggan
Most double-bookings don't come from being disorganised. They come from the diary living in your head: you say yes to a Tuesday morning on the phone, you've already half-promised someone else, and you only find out when you're standing in the wrong street. A wasted morning is an expensive mistake for a one-van business.
Here's how to keep the week straight without turning into an office.
Get every job out of your head
The first rule is the boring one: every booked job goes somewhere you'll actually look — not a text thread you'll scroll past, not memory. The point isn't a fancy system. It's that future-you, on a tired Thursday, can see Tuesday at a glance and not say yes to a clash.
Think in hours, not slots
The trap is carving the day into vague "morning" and "afternoon" blocks. A consumer unit swap might be five hours; a fault-find could be one. If you treat both as "a morning", you'll either turn away work you had time for, or cram two jobs that don't fit.
So note roughly how long each job takes, not just the day. Two short jobs genuinely fit in one morning; one big one doesn't share. Getting this rough number on the job is what lets you fill a day properly instead of guessing.
Leave slack for the things that always happen
Travel between jobs. The "while you're here, could you just…". The job that's worse than it looked. If you book back-to-back with no gaps, the first overrun knocks the whole day down like dominoes — and that's how the next customer gets stood up. Leave a buffer; a day that runs slightly under is a day you actually finished.
Give the customer a window, and confirm it
"I'll be there Tuesday" invites a no-show — they don't know if that's 8am or 4pm, so they pop out. "Tuesday morning, between 8 and 12" gives them something to plan around, which means they're in when you arrive. A coarse, honest window beats a precise time you can't really keep.
Cut the no-shows at the quote
The cheapest scheduling fix happens before the booking: a deposit. A customer who's put money down is a customer who's home. It's the same logic as taking a deposit on the quote — it turns a soft "yeah, Tuesday's fine" into a real commitment.
Where grafter.ly helps
This is the part we've built into the job itself: put a date, a rough window (morning, afternoon, evening), and how long you reckon it'll take on each job — then see the whole week laid out on the board, so a clash is obvious before you agree to it.
Fuller scheduling — fitting jobs around each other automatically, and syncing to the calendar you already use — is on the way, not live yet. For now it's the honest basics done well: every job has a when, and you can see them together.
Request early access if you want a hand getting the week off the back of an envelope — early adopters get 12 months free.
More on the admin that quietly costs you time and money is in the guides.